新加坡机场免税店(DFS)招聘销售人员
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内容摘要：
新加坡机场免税店(DFS)招聘销售人员
Sales Associates
Accountabilities:
Approach and greet all customers to make them feel welcome
Identify customer needs by asking questions
To be well-versed in product knowledge so as to assist customers and handle customers objections
Good knowledge of in-house policy and procedures to efficiently serve all customers transaction
A ssist customers by giving suggestions and alternative choice of merchandise
Increase sales volume by persuading customers to upgrade their selections (when appropriate), buying additional units and informing customers on special discounts and promotions in the store
Provide desired customer service levels to all customers as defined by CS2000 standards
Handle unhappy/ difficult customers in a calm and collected manner
Efficiently serve multiple customers at one time
Handle cash and Point-Of-Sales Machines after closing a sale
To conduct daily balancing and closing of cash collection
Ensure stocks are replenished on need-to-basis and adhere to stock replenishment procedures and guidelines
Assist in stock count, prices changes and display changes
Provide Manager with customers' feedback
Participate in spot check in a co-operative manner
Qualification: (For all applicants)
Age : Below 30 years old, presentable and pleasant looking
Marital status : Single
Required experience : Previous retail, customer service and/or hospitality service experience
Qualification : Degree or Diploma holder
Language : Able to speak fluent English, Mandarin and Japanese or another foreign language in an added advantage
Must be able to work on rotating shifts, weekends and public holidays
Must be able to cope with the physical strain of standing long hours on the shop floor
Must be a team player
Terms & Conditions of Employment:
Basic Salary : Degree holder is S$1300 and Diploma holder is S$1200
Annual leave :10 days
Medical leave : 14 days per annum
Hospitalization leave : 60 days per annum
Probation period: 3 months, before confirmation - 5 days notice, after confirmation - 1 month notice
Laundry and shoes allowance : $25 per month
Commission : average about $200 to S$400 per month or more
Medical benefits :S$25 per visit and up to S$150 per year
Uniform will be provided
Variable Bonus : average about 2 months per month but it is subjected to performance
Working hours : 39 hours per week, 5 days work week, 2 off day in a week
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