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数码说明书之家—WWW.54GG.COM
Using Your Palmfi Treo 700w Smartphone
数码说明书之家—WWW.54GG.COM
Copyright
Copyright ' 2005 Palm, Inc. All rights reserved. Palm, Treo, the Palm and
Treo logos, Palm, and Palm Powered are among the trademarks or
registered trademarks owned by or licensed to Palm, Inc. A portion of this
software includes software modules developed by the Independent JPEG
group. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. MPEG
Layer-3 audio decoding technology is licensed from Fraunhofer IIS and
Thomson. Palm, Inc. is an authorized licensee of the MultiMediaCard
trademark. All other brand and product names are or may be trademarks
of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or
loss resulting from the use of this guide. Palm, Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that may
arise through the use of this software. Palm, Inc. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data as a
result of malfunction, dead battery, or repairs. Be sure to make backup
copies of all important data on other media to protect against data loss.
PN: 406-10383-00
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iii
Table of Contents
Welcome................................................................................................... 1
What's in the box .......................................................................................................2
What you need to use your smartphone...................................................................3
Chapter 1: Getting Started..................................................................... 5
Palmfi Treo 700w smartphone overview...............................................................5
Installing the battery ...................................................................................................8
Charging the battery ...................................................................................................9
Turning your smartphone on/off .............................................................................11
Making your first call ................................................................................................12
Setting up your computer ........................................................................................14
Chapter 2: Learning the Basics ............................................................ 17
Moving around the screen .......................................................................................17
Using the keyboard ...................................................................................................23
Opening and closing applications ...........................................................................26
Using your Today screen..........................................................................................27
Synchronizing contacts and other info....................................................................28
Battery life..................................................................................................................29
Where to learn more .................................................................................................31
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Table of Contents
Chapter 3: Using Your Phone............................................................... 33
Phone overview.........................................................................................................33
Making calls ...............................................................................................................37
Receiving calls ...........................................................................................................41
Using voicemail.........................................................................................................42
Managing active calls ...............................................................................................43
More ways to manage calls......................................................................................46
Defining speed dial buttons .....................................................................................49
Using a phone headset .............................................................................................52
Chapter 4: Staying Organized.............................................................. 55
Contacts .....................................................................................................................55
Calendar .....................................................................................................................57
Tasks ..........................................................................................................................64
Notes ..........................................................................................................................67
Calculator ...................................................................................................................70
Chapter 5: Staying in Touch ................................................................. 71
Sending and receiving messages and email ..........................................................71
Using Pocket MSN ....................................................................................................90
Browsing the web .....................................................................................................91
Connecting to devices with Bluetoothfi wireless technology ...............................97
Beaming information with IR .................................................................................101
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Table of Contents
Chapter 6: Playing Media Files .......................................................... 103
Pictures & Videos ....................................................................................................103
Windows Media Player Mobile ..............................................................................112
Chapter 7: Staying Productive............................................................119
Word Mobile ............................................................................................................119
PowerPoint Mobile..................................................................................................126
Excel Mobile ............................................................................................................128
Chapter 8: Managing Files and Applications ................................... 141
Finding information ................................................................................................141
Installing applications .............................................................................................143
Removing applications ..........................................................................................145
Setting synchronization options ............................................................................146
Using expansion cards ...........................................................................................150
Chapter 9: Customizing Your Smartphone....................................... 157
Today screen settings .............................................................................................157
Phone settings .........................................................................................................159
System sound settings ..........................................................................................163
Display and appearance settings ...........................................................................166
Application settings ................................................................................................168
Locking your smartphone and info........................................................................171
System settings .......................................................................................................175
Connection settings ................................................................................................182
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Table of Contents
Chapter 10: Finding Help.................................................................... 189
Transferring info from another device ..................................................................189
Trouble installing the desktop software ..............................................................190
Resetting your smartphone....................................................................................191
Performance ............................................................................................................195
Screen .....................................................................................................................196
Network connection ................................................................................................197
Synchronization (ActiveSyncfi software) ..............................................................201
Email.........................................................................................................................204
Web ..........................................................................................................................208
Camera .....................................................................................................................209
Third-party applications..........................................................................................211
Error messages........................................................................................................213
Making room on your smartphone........................................................................214
Voice quality ............................................................................................................215
Glossary................................................................................................ 217
FCC ...........................................................................................................................219
Specifications....................................................................................... 225
Index ..................................................................................................... 227
数码说明书之家—WWW.54GG.COM
1
Welcome
Congratulations on the purchase of your Palmfi Treo 700w
smartphone. In one compact and indispensable device, you now have
all of the following:
An advanced mobile smartphone
A Windows Mobile organizer with portable expansion capability
(MultiMediaCard/SD/SDIO)
Web browsing with data speeds averaging 600Kbps
A 1.3-megapixel digital camera (camera smartphone only)
Mobile email
Text and multimedia messaging
A media player
Microsoft Office Mobile suite
This guide helps you set up your Treo 700w smartphone and quickly
learn to use it.
NOTE: Phone and text messaging service require a service contract with
Verizon Wireless. Web, email, and messaging services require a service
contract and high-speed data service from Verizon Wireless. Actual data
speeds vary based on network capacity.
Tip
LOOK HERE: Don't
miss the helpful tips
and cross-
references given in
this column.
Did You Know
The Verizon
Wireless business-
to-business sales
department offers a
Treo 700w
smartphone without
a camera. If you
purchased your
smartphone from
this department,
check the packaging
to see if your
smartphone
includes a camera.
数码说明书之家—WWW.54GG.COM
2 Using Your Treo 700w Smartphone
CHAPTER 2
What's in the box
You should have received all of the following items in the Treo 700w
smartphone box:
Hardware
Treo 700w smartphone
Rechargeable battery
AC charger
USB sync cable
Headset
Documentation and software
setup poster
Treo 700w Smartphone for Verizon Quick Reference Guide
Using Your Palm Treo 700w Smartphone (this guide)
Windows Mobile Getting Started Disc that includes the following:
Microsoft Outlook 2002
ActiveSyncfi desktop synchronization software
Additional software for your smartphone
Welcome CD that includes the Palm Treo 700w Smartphone
Interactive User Guide
Palm warranty
数码说明书之家—WWW.54GG.COM
Using Your Treo 700w Smartphone 3
What you need to use your smartphone CHAPTER 2
What you need to use your smartphone
As you work through the instructions in this guide, you need all the
items that came in the Treo 700w smartphone box (see What's in the
box on page 2) as well as the following:
An activated mobile account with data services
A location with wireless coverage for your smartphone
An electrical outlet
The computer you want to synchronize your personal information
with
NOTE: To use email, web browsing, or multimedia messaging, your
Verizon Wireless service plan must include data services.
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4 Using Your Treo 700w Smartphone
CHAPTER 2
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5
CHAPTER 1
Getting Started
Palmfi Treo 700w smartphone
overview
Top view
Did You Know
The ringer switch
silences all sounds
when you need
quiet no need to
navigate menus.
Ringer switch
Antenna
Infrared (IR) port
Stylus
Expansion
card slot
数码说明书之家—WWW.54GG.COM
6 Using Your Treo 700w Smartphone
CHAPTER 1
Front viewTip
Be careful not to
scratch or crush your
smartphone screen.
Do not store it in a
place where other
items might damage
it. Visit
www.palm.com/
mytreo700wVerizon to
find a variety of useful
accessories, including
carrying cases that
protect the screen.
Indicator light (phone
and charge indicator)
Multi-
connector
5-way
navigator
Earpiece
Power/End button
Microphone
Headset jack
Start
button
Phone/Send
button
Side button
OK button
Volume button
Action keys
数码说明书之家—WWW.54GG.COM
Using Your Treo 700w Smartphone 7
Palmfi Treo 700w smartphone overview CHAPTER 1
Back view
The Treo 700w smartphone speaker includes a large
magnet, so be sure not to store your smartphone near credit cards or
other items that could be demagnetized.
Camera lens
(camera
smartphone
only)
Battery door release
Speaker
Self-portrait mirror
IMPORTANT[!]
数码说明书之家—WWW.54GG.COM
8 Using Your Treo 700w Smartphone
CHAPTER 1
Installing the battery
1. Use one hand to press the battery door release and use the other
hand to slide the battery door downward to remove it from your
smartphone.
2. Align the battery contacts with the phone contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45-degree angle and
then press it into place.
4. Slide the battery door onto the back of the smartphone until it clicks
into place.
5. Your smartphone screen turns on and the Treo screen appears. Wait
for the progress bar on the Treo screen to fill.
6. When the Windows Mobile screen appears, tap the screen with the
stylus to begin the setup process, and then follow the onscreen
instructions to set up your smartphone.
Tip
If your smartphone
does not turn on, you
need to connect it to
the AC charger to
charge it. Before you
can complete the
setup process, you
must also do a soft
reset. See
Performing a soft
reset on page 191.
Tip
You can buy an extra
battery as a spare for
long airplane trips or
periods of heavy data
use. Be sure to use
batteries from Palm
only.
Battery door
release
Notch
Phone
contacts
Battery
contacts
数码说明书之家—WWW.54GG.COM
Using Your Treo 700w Smartphone 9
Charging the battery CHAPTER 1
Charging the battery
Before using your Palm Treo 700w smartphone, you need to charge the
battery. We recommend four hours for a full charge, or until the
indicator light is solid green. See Battery life on page 29 for tips on
maximizing the life of your smartphone's battery.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. With the arrow on the connector facing up (toward your
smartphone screen), connect the charger cable to the bottom of
your smartphone.
3. Check the indicator light to confirm your smartphone is charging.
Solid red indicates your smartphone is charging.
Solid green indicates your smartphone is fully charged.
Tip
If the indicator light
does not turn on
when you connect
your smartphone to
the AC charger,
double-check the
cable connection and
the electrical outlet to
which it is connected.
Indicator light
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10 Using Your Treo 700w Smartphone
CHAPTER 1
When your smartphone is on (see Turning your phone on and off on
page 11), the onscreen battery icon displays the charging status:
A solid lightening bolt indicates the battery is connected to a
wall outlet and is charging.
A shaded lightening bolt indicates the battery is connected to
a wall outlet and is fully charged.
A partial battery without a lightening bolt indicates the battery
is not connected to a wall outlet and it has some power.
An exclamation point (!) indicates the battery needs charging
immediately.
Tip
To see how much
power is left in your
battery, tap the
onscreen battery icon.
Did You Know
Battery consumption
varies based on
personal usage.
Consumption factors
include signal
strength,
speakerphone usage,
and the type of calls
you make (data or
voice).
Did You Know
If your battery ever
becomes fully
drained, your info is
stored safely on your
smartphone until you
recharge the battery
or connect your
smartphone to a
power source.
Battery
icon
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Using Your Treo 700w Smartphone 11
Turning your smartphone on/off CHAPTER 1
Turning your smartphone on/off
You can use the organizer features of your Palm Treo 700w smartphone
independently of the wireless features and applications. In other words,
the screen and phone are designed to be turned off and on separately.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that
you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. When your
smartphone locates a signal, Verizon Wireless and the signal-
strength icon appear at the top of the screen, indicating you can
use the phone and Internet features (if supported by the local
network).
2. Press and hold Power/End again to turn off your phone off.
When your phone is off, the phone-off icon appears at the top of
the screen and your smartphone is not connected to any mobile
network. You can still use the organizer and other features.
Waking up the screen
To use the organizer features when your smartphone's screen is off, you
need to wake up the screen. You can also turn off your smartphone's
screen without turning off your smartphone's wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Did You Know
The indicator light
flashes green when
your phone is on and
you're inside a
coverage area. If
you're outside a
coverage area, the
indicator light flashes
amber and no bars
appear in the signal-
strength icon.
Tip
If Sound Mode is on
you hear a series of
tones when you turn
your phone on and
off. For more info on
Sound Mode see
Setting the ringer
switch on page 163.
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12 Using Your Treo 700w Smartphone
CHAPTER 1
Making your first call
We recommend that you charge your Palm Treo 700w smartphone for a
full four hours (or until the indicator light is solid green) before using it
for the first time.
1. If you do not see your Today screen,
press Phone/Send .
2. If you haven't already activated your
phone, follow these steps before
continuing:
Use the number pad on the keyboard
to enter *228 (these numbers appear
on the ZRRC letter keys).
Press Phone/Send to dial.
Follow the voice prompts to activate
your phone. A service provisioning message appears.
Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss .
3. Use the number pad on the keyboard to
enter the number you want to call.
4. Press Phone/Send to dial.
5. When your call is complete, press Power/
End to end the call.
Before You Begin[!]
Make sure your phone
is on (see Turning
your phone on and
off on page 11).
Tip
The Dial Lookup list
might appear while
you are dialing a
number. Continue
entering numbers to
place the call. For
more info on the Dial
Lookup list, see
Dialing by contact
name on page 37.
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Using Your Treo 700w Smartphone 13
Making your first call CHAPTER 1
Adjusting call volume
While a call is in progress, press the Volume button on the side of your
smartphone to adjust call volume.
What's my number
1. Make sure your phone is on (see
Turning your phone on and off on
page 11).
2. If you do not see your Today screen,
press Phone/Send .
3. Press Menu .
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone
number below the title bar.
6. Press OK .
Volume button
Tip
If your phone number
doesn't appear on the
Phone Settings
screen, press OK, and
then turn your phone
off and back on again.
Repeat steps 1 6. If
your phone number
still doesn't appear,
your phone has not
been activated. Turn
your phone off, wait a
few hours, and then
turn on your phone
and repeat these
steps. If your phone
number still does not
appear, please
contact Verizon
Wireless for
assistance.
Look here for your
phone number
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14 Using Your Treo 700w Smartphone
CHAPTER 1
Setting up your computer
You can enter or change information on your smartphone or in
Microsoft Outlook on your computer, and then synchronize to
automatically update the info in both places no need to enter the info
twice. We strongly recommend that you synchronize your smartphone
and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize, you need to install the desktop
synchronization software and connect the sync cable on your computer.
Even if you already installed a previous version of the ActiveSyncfi
software, you must install the software that came with your smartphone
on the Windows Mobile Getting Started Disc.
System requirements
Your computer should meet the following minimum system
requirements:
Windows 2000 or XP (later versions may also be supported)
32MB of available memory (RAM)
170MB of free hard disk space
CD drive
Available USB port
USB sync cable (included with your Palm Treo 700w smartphone)
Tip
You can also
synchronize your
smartphone with a
Microsoft Exchange
Server using
Microsoft Outlook for
Windows.
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Using Your Treo 700w Smartphone 15
Setting up your computer CHAPTER 1
Installing the desktop synchronization software
1. Close any applications that are currently running on your computer,
including those running in the background. Your computer needs to
have all its resources available to install the software.
2. Insert the Windows Mobile Getting Started Disc into the CD drive on
your computer.
3. Follow the onscreen instructions during the installation. The Install
program prompts you to synchronize for the first time. See
Synchronizing contacts and other info on page 28 for more info
on synchronization.
Connecting your smartphone to your computer
If you're transferring from previous a Windows
Mobile device or from a Palm Poweredfi device, follow the steps at
www.palm.com/us/support/Treo700wVerizon before you set up your
computer for your new smartphone.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. Plug the USB sync cable into an available USB port or a powered
USB hub on your computer.
3. With the USB cable on the left, connect the sync cable to the bottom
of your smartphone.
4. Connect the charger cable to the connector on the sync cable.
Before You Begin[!]
If you are installing on
a computer at work,
make sure your
company allows you
to install new
software. Contact
your company's
IT department for
help.
Tip
Need additional help
installing the desktop
software See
Trouble installing the
desktop software on
page 190.
Before You Begin[!]
Make sure you install
the desktop
synchronization
software from the CD
before you connect
the USB sync cable to
your computer.
IMPORTANT[!]
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16 Using Your Treo 700w Smartphone
CHAPTER 1
USB sync
cable
Tip
For best performance,
plug your sync cable
directly into a USB
port on your
computer. If your
computer has USB
ports on both the front
and back, we suggest
using the back port. If
you use a USB hub,
make sure it is a
powered hub.
数码说明书之家—WWW.54GG.COM
17
CHAPTER 2
Learning the Basics
Moving around the screen
To move around the Palmfi Treo 700w smartphone screen, you can
use the 5-way navigator or you can tap items on the screen with the
stylus. As you become familiar with your smartphone, you'll find your
own favorite way to scroll, highlight, and select items.
The 5-way includes Right , Left , Up , Down , and Center buttons.
Tip
Some third-party
applications may not
work with the 5-way
navigator, and you
must use the stylus
instead.
Up
RightLeft
Down
Center
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18 Using Your Treo 700w Smartphone
CHAPTER 2
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field
to field or page to page, or in some cases to highlight an item or option
in a list.
There are several methods of scrolling:
Press the 5-way on the front of your smartphone. Press Right ,
Left , Up , or Down to move to the next field, button, or action
in that direction.
Press and hold Option while pressing Up or Down to scroll
one screen at a time. These keys work just like the Page Up and Page
Down keys on your computer keyboard.
Tap an onscreen scroll arrow.
When viewing a screen with tabs,
such as when adding a contact, press
Left to switch from item scrolling to
tab scrolling.
When inside a text field, press Right
or Left to move to the next
character, and press Up or Down
to move between lines.
When inside a list, press and hold Up
or Down to rapidly scroll
through the list.
Tap and drag the slider of an onscreen
scroll bar.
Tip
The arrow icons that
indicate directions on
the 5-way are different
from the onscreen
scroll arrows and the
arrows that indicate a
list is available (see
Selecting options in
a list on page 22).
Tip
Press and hold Option
while pressingLeft or
Right to automatically
go to the top and
bottom of a screen.
This extremely helpful
in applications such as
Messaging, Internet
Explorer, and Word.
Scroll arrows
Scroll arrows
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Using Your Treo 700w Smartphone 19
Moving around the screen CHAPTER 2
Closing screens
To accept the information you entered on a screen and to return to the
previous screen, do one of the following:
Press OK .
Use the stylus to tap in the upper-right corner of the screen.
Highlighting and selecting items
On most screens, one item a button, a list entry, or a check box is
highlighted by default. The highlight identifies which item is affected by
your next action. Use the 5-way to move the highlight from one item to
another before opening or selecting it.
The highlight can take one of two forms, depending on what is
highlighted:
Border glow: This highlights items such as
an onscreen button (such as OK, Dismiss, or
Hide), a check box, an option, or a web link.
Reverse type (light text on a dark
background): This highlights items
such as a phone number, an email
address, text, or an item in a list.
After highlighting an item with the 5-way, you can select or activate it by
pressing Center, or by tapping the item with the stylus.
Tip
Experiment with
using the 5-way to
highlight different
screen elements.
The behavior of the
5-way varies slightly
in each application.
Once you become
familiar with the two
forms of highlights, it
is easy to learn the
specific behavior of
the 5-way in each
application.
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20 Using Your Treo 700w Smartphone
CHAPTER 2
Highlighting text
You can use the 5-way or the stylus to highlight text on the screen:
5-way: Press and hold Shift while pressing Right , Left ,
Up , or Down to extend the highlight in that direction.
Stylus: Tap and drag the stylus across the text you want to
highlight. To highlight a word, double-tap it. To highlight a
paragraph, triple-tap it.
Using the action keys
The action keys are designed to give you quick access to relevant tasks,
so the action key items vary from application to application, and from
screen to screen, and in some cases may not be available at all. Action
keys activate the items that appear directly above them on the screen.
In most cases the right action key opens the menu, and the left
action key activates a specific command, such as New or Edit.
Remember that action key functions vary from screen to screen, so be
sure to check the onscreen label before pressing the action keys.
Tip
When text is
highlighted, you can
press Backspace to
delete the highlighted
text.
Left action keyRight action key
Left action key
activates this
command
Right action key
activates this
command
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Using Your Treo 700w Smartphone 21
Moving around the screen CHAPTER 2
Selecting menu items
In many applications, a menu provides access to additional features.
The menu is hidden until you press Menu . To get the most out of
your smartphone, it's a good idea to familiarize yourself with the
additional features available through the menu in various applications.
1. Press Menu to display an
application's menu.
2. Press Up or Down to highlight a
menu item.
3. If an arrow appears next to a menu item,
press Center or Right to display
additional options for that item, and then
press Up or Down to highlight a
menu item. To return to the main menu
without making a selection, press Left .
4. Press Center to select the menu item, or press Left or Menu
to close the menu and cancel your selection.
Selecting options in a shortcut menu
Most applications also provide access to context-sensitive, shortcut
menus similar to the right-click menus on a computer. The shortcut
menu options vary based on the highlighted selection.
Did You Know
You can select most
menu items by
pressing a key on the
keyboard. To quickly
access a menu item,
press Menu followed
by the underlined
letter in the menu
item's name.
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22 Using Your Treo 700w Smartphone
CHAPTER 2
1. Scroll to the item where you want to
open the shortcut menu.
2. Press and hold Center to open the
shortcut menu.
3. Press Up or Down to highlight a
menu item.
4. Press Center to select the menu item or
press Left to cancel your selection.
Selecting options in a list
Lists let you select from a range of options.
You can identify whether a list is available
when you select the field. If a rectangle
appears around the field along with a
downward-pointing arrow, a list is available.
Lists are different from the menus described
earlier in this section.
To select from a list, do any of the following:
Use the 5-way to highlight the field, and
then press Center to display the items in
the list. Press Up or Down to
highlight the item you want, and then
press Center to accept your selection.
Use your stylus to tap the arrow, and then
tap the item in the list.
To exit the list and cancel your selection,
press Left .
Tip
You can also tap and
hold an item with the
stylus to open the
shortcut menu.
Tip
When selecting fields
you might not see the
downward pointing
arrow until you press
Center.
Did You Know
In fields where you
see a downward
pointing arrow but no
rectangle, you must
tap the arrow with
the stylus to expand
the field.
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Using Your Treo 700w Smartphone 23
Using the keyboard CHAPTER 2
Using the keyboard
Understanding the keyboard backlight
Your smartphone includes a keyboard backlight for low light conditions.
The keyboard backlight activates automatically when the screen turns
on. It turns off automatically when the screen turns off or when you are
on a call or playing music in the background for longer than the time
specified in Backlight Settings. The backlight also turns off when an
application's power-saving features turn it off.
Entering lowercase and uppercase letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters,
do one of the following:
Tip
When using the
keyboard, most
people find it easiest
to hold the
smartphone with two
hands and to use the
tips of both thumbs
to press the keys.
Tip
You can change the
backlight shut-off
interval. Press Start
and select Settings.
Select the System
tab, and then select
Backlight. On the
Battery Power tab,
set shut-off interval.
Tip
You can turn off the
first letter
capitalization setting.
For details see
Setting input
options on
page 169.
Action keyAction key
Phone/Send
Start
Power/End
OK
Backspace
Option
Shift
Space
Return
Shift
Alt
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24 Using Your Treo 700w Smartphone
CHAPTER 2
Press Shift , and then enter a letter. You don't need to press and
hold Shift while entering a letter.
Press Shift twice to turn on Caps Lock, and then enter a series of
letters. When Caps Lock is on, this symbol appears at the bottom of
the screen: . To turn off Caps Lock, press Shift again.
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on
the keys. To enter these characters, do one of the following:
Press Option , and then press the key of the desired character.
You don't need to hold Option while pressing the key.
Press Option twice to turn on Option Lock, and then press the
desired keys to enter a series of characters. When Option Lock is on,
this symbol appears at the bottom of the screen: . To turn off Option
Lock, press Option again.
Entering other symbols and accented characters
You can enter symbols and accented characters that don't appear on
the keys using the alternate characters list.
1. Press Alt to display the alternate character list.
2. Narrow the list by pressing the key that corresponds to the
character you want. For example, to enter an , press e. See the
table on the next page for a list of corresponding characters.
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character.
Tip
The alternate
characters are
grouped according to
their similarity to the
corresponding key.
For example, the
alternate characters
available for the e key
are , , , and . If
you press the wrong
key, press Backspace
to return to the full list
of alternate
characters. You can
then press another
key.
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Using Your Treo 700w Smartphone 25
Using the keyboard CHAPTER 2
Symbols and accented characters
Press Alt
and
enter...
to select... Press Alt
and
enter...
to select... Press Alt
and
enter...
to select...
a AE à o ó ò 0°
A ` ~ ^ O 1
b or B p or P 2
c ' r or R fi 3
C ' s s §
e S S §
E ¨ t or T $
i í ì u oe ü !
I ˇ U
l or L x or X x ; :-) :-( ;-)
n ae y . , ' " @ +
- * / # ( or
)
: & _ % = ÷ ^
[ ] { }
' fi ° ~ \ |N Y
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26 Using Your Treo 700w Smartphone
CHAPTER 2
Opening and closing applications
Opening applications
You can access all the applications on your smartphone through the
Start menu:
1. Press Start to open the
Start menu.
2. Use the 5-way navigator to
highlight the application
you want to use. To view
additional applications,
select Programs.
3. Press Center to open the
selected application.
Closing applications
You can have several applications open at once, so you don't need to
exit an application to open another one. In most cases, applications
close automatically when available memory is low, but you can also
close applications manually.
1. Press Start and select Settings.
2. Select the System tab, and then select Memory .
3. Select the Running Programs tab.
4. Do one of the following:
Select the application you want to close, and then select Stop
to close it.
Select Stop All to close all of your open applications.
Tip
With the Start menu
open, you can enter
the underlined letter in
the application's name
to open it. For
example, enter h to
open Help.
Did You Know
You can open specific
applications by
pressing Option and
then pressing Phone/
Send, Start, or OK on
the front of your
smartphone. For
example, to open
Memory Settings,
press Option + OK.
You can customize the
applications assigned
to these button
combinations; see
Reassigning
buttons on page 168
for details.
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Using Your Treo 700w Smartphone 27
Using your Today screen CHAPTER 2
Using your Today screen
Your Today screen is your home base. From your Today screen you can
quickly look up a contact, dial a phone number or speed dial entry, see
your latest calendar appointments, see the number of unread email
messages, and even display a web page.
To access your Today screen, press Phone/Send .
Title bar and status info: See What are all those icons on
page 34 to learn about the icons that appear in this area.
Dial Lookup field: Begin typing the name or number you want to
look up. See Dialing by contact name on page 37 for more info.
Google Lookup field: Enter a word you want to find on the Internet
and press Center to begin the search (data services connection
required).
Speed dial entries: Select the picture or button you want to dial.
See Defining speed dial buttons on page 49 to create your own.
Tip
If you press Phone/
Send while a number
is highlighted, your
device will dial the
number. If a number
is highlighted,
deselect the number,
or use the Start menu
to access the Today
screen.
Tip
You can select a
picture for your
Today screen
background and
select which items
appear in the Today
screen. See Today
screen settings on
page 157 for details.
Did You Know
You can turbocharge
your Today screen by
purchasing third-
party plug-ins that
add even more
features.
Title bar and
status info
Dial Lookup field
Google Lookup field
Speed dial
entries
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28 Using Your Treo 700w Smartphone
CHAPTER 2
Synchronizing contacts and other info
Each time you connect your smartphone to your computer, it
automatically synchronizes the items that are set to sync. You can
customize the sync settings (see Setting synchronization options on
page 146) or use the default settings to synchronize your info from the
following applications:
1. Connect your smartphone to your
computer. You should hear the
ActiveSyncfi tone.
2. Look for the ActiveSync icon at
the top of your smartphone's screen
and the ActiveSync icon in the
taskbar on your computer.
If you don't see the ActiveSync
icon, make sure the desktop
synchronization software that
came with your smartphone is
running on your computer.
If you have any problems
synchronizing, see Synchronization (ActiveSyncfi software) on
page 201 for troubleshooting suggestions.
Before You Begin[!]
To synchronize your
contacts and other
personal information,
you must first install
the software from the
CD that came with
your smartphone.
See Installing the
desktop
synchronization
software on page 15
for instructions.
Tip
Consider purchasing
and installing a
backup program to
preserve your data
and settings if your
smartphone is ever
lost or stolen. A
backup and restore
program will also
protect your data
during a hard reset.
Visit www.palm.com/
mytreo700wVerizon
for information on
receommended
backup and respire
programs.
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Using Your Treo 700w Smartphone 29
Battery life CHAPTER 2
Battery life
Battery life depends on individual usage. When used as a smartphone,
your smartphone battery provides up to 4.75 hours of talk time or up to
230 hours of standby time.
Maximizing battery life
You can increase your smartphone's battery life by following a few easy
guidelines. Remember that battery life depends on how you use your
smartphone.
Charge your smartphone whenever you're at your desk, or charge it
overnight each day. The battery in your smartphone has a much
longer useful life when it is topped off frequently, versus charging it
after it is fully drained.
Your smartphone's wireless features (phone, email, messaging, and
web) generally consume more power than the organizer features.
If you spend a lot of time using the camera (if included), games,
media players, eBooks, or other applications, keep an eye on the
battery icon and charge when necessary.
If you don't plan to use the wireless features on your smartphone for
a while, put it into Flight mode. (see Turning Wireless Services On/
Off on page 181). You can forward calls to a different number or let
all calls be picked up by voicemail (see Forwarding calls on
page 47). To see if your smartphone is in Flight Mode tap the phone-
off icon .
Before You Begin[!]
You must charge your
smartphone fully
before using it the
first time. Wait until
the indicator light
turns solid green,
which may take up to
four hours.
Tip
If the battery is fully
drained, it may take a
few moments for the
indicator light to turn
on while charging.
Key Term
Flight Mode: The state
when your phone, the
Bluetoothfi feature,
and all wireless
accessories, such as a
Wi-Fifi network card
(sold separately), are
all turned off.
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30 Using Your Treo 700w Smartphone
CHAPTER 2
As with any mobile phone, if you are in an area with no wireless
coverage, your smartphone searches for a signal, which consumes
power. If you cannot move to an area of better coverage, temporarily
turn off your phone (see Turning your phone on and off on
page 11).
Turn off your smartphone's Bluetoothfi wireless technology feature
when you do not need to make a Bluetooth connection.
Turn down the screen brightness (see Adjusting the brightness on
page 166).
Set your screen to turn off automatically after a shorter period of
inactivity (see Viewing and optimizing power settings on
page 180).
Keep your battery away from direct sunlight and other sources of
heat. Temperatures over 120 degrees Farenheit (50 degrees Celsius)
can permanently reduce the capacity and life span of any lithium
ion battery.
Did You Know
If the battery drains
to the point where
your smartphone
doesn't turn on, your
smartphone stores
your info safely until
you recharge the
battery. To avoid
draining the battery,
we recommend that
you charge and
synchronize every
day, especially if you
use your
smartphone often.
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Using Your Treo 700w Smartphone 31
Where to learn more CHAPTER 2
Where to learn more
For a quick introduction
Quick Tour: The Quick Tour highlights many of your smartphone's
features. It is already installed on your smartphone, and you can
open it at any time. Press Start , select Programs, and then select
Quick Tour .
While using your smartphone
Help: Many of the built-in applications include on-device Help, so
that you can learn about the tasks you can perform in that
application. To access Help, go to the application or screen you want
help with, press Start , and select Help.
Online support from Palm: For up-to-date downloads,
troubleshooting, and support information, check out
www.palm.com/us/support/Treo700wVerizon.
If you need more information
Books: Many books on Windows Mobile devices are available in
local or online book retailers (look in the computers section), or visit
www.palm.com/mytreo700wVerizon.
Online forums: Consult online Treo 700w smartphone user
discussion groups to swap information and learn about
topics you may find nowhere else. Visit
www.palm.com/us/support/Treo700wVerizon for details.
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32 Using Your Treo 700w Smartphone
CHAPTER 2
Verizon Wireless Customer Care: For questions about your
mobile account or features available on the network, contact Verizon
Wireless Customer Care or visit www.verizonwireless.com for the
latest information and help.
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33
CHAPTER 3
Using Your Phone
Phone overview
You can make and receive calls and store speed dial entries right from
your Today screen. Be sure you know how to turn on your phone before
reading this section (see Turning your phone on and off on page 11).
Accessing your Today screen
Press Phone/Send .
Tip
If you press Phone/
Send while a number
is highlighted, your
device will dial the
number. If a number
is highlighted,
deselect the number,
or use the Start menu
to access the Today
screen.
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34 Using Your Treo 700w Smartphone
CHAPTER 3
What are all those icons
You can monitor the status of several items using icons at the top of
your Today screen:
0
0
You missed an incoming call.
0
You have a voicemail message.
0
You have a new email, text, or multimedia message.
0
An error occurred during synchronization.
0
You have more than one of the conditions listed above.
0
Your phone is on. The bars display the signal strength. The
stronger the signal, the more bars appear. If you are
outside a coverage area, no bars appear.
0
Your phone is off.
0
You are outside a Verizon Wireless coverage area and
roaming on another mobile service provider's network.
0
A voice call is in progress.
0
You are in an area that supports 1xRTT data services.
0
You are in an area that supports high-speed data services.
Tip
To display the
remaining battery
power, tap the battery
icon. To close the
battery status
window, select Hide.
Key Term
1xRTT (Single carrier
[1x] radio
transmission
technology): A
wireless technology
that can provide fast
data transfer and
Internet access with
speeds of up to
144Kbps.
Key Term
EVDO (Evolution Data
Optimized): A
wireless broadband
technology that is
designed for very
high-speed data
transfer with speeds
of up to 600Kbps.
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Using Your Treo 700w Smartphone 35
Phone overview CHAPTER 3
0
A data call is in progress. You can make calls, but you
cannot receive calls (incoming calls go to voicemail).
0
A high-speed data call is in progress. You can still make or
receive calls.
0
Your phone is on and an EVDO or 1xRTT data connection
is dormant. You can still make or receive calls.
0
Your phone is on and an EVDO or 1xRTT data connection
is dormant. You can still make or receive calls.
0
Yo u r Pa l mfi Treo 700w is connected to a computer or
network which is providing a data connection.
0
A data connection is not available or your phone is off.
0
Your smartphone's battery is low.
0
Your smartphone's battery is charging.
0
Your smartphone is connected to a power outlet and the
battery is fully charged.
Network
name
Your phone is on and you are in a Verizon Wireless
coverage area. If you are outside a coverage area, No
service or Roaming appears instead. When you turn off
your phone, Phone Off appears instead.
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36 Using Your Treo 700w Smartphone
CHAPTER 3
0
Voice privacy is preventing over-the-air eavesdropping.
Appears during a call when this option is turned on and
available on the Verizon Wireless network.
0
Location privacy is off and your location is available to the
Verizon Wireless network and other applications.
0
The Bluetoothfi wireless technology status indicator
appears in gray when this feature is off, in blue when this
feature is on, and in reverse blue when your smartphone is
communicating with another Bluetooth device.
0A call is in progress and your smartphone is connected to
a Bluetooth headset or car kit.
Tip
Data services may not
be available when
you are roaming on
partner networks.
Tip
To quickly turn the
Bluetooth feature on
and off, tap the
Bluetooth icon to
access the Bluetooth
Settings screen.
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Using Your Treo 700w Smartphone 37
Making calls CHAPTER 3
Making calls
Your smartphone offers several ways to make phone calls. Try them all
and you'll discover which methods you prefer.
Dialing with the keyboard
1. Go to your Today screen (see Accessing your Today screen on
page 33).
2. Using the numbered keys on the keyboard, enter a phone number.
3. Press Phone/Send to dial.
NOTE: You do not need to press Option to access the numbers on the
keyboard. However, when dialing short numbers, such as 411, the
number may conflict with a contact name. If this occurs, press
Option to avoid starting a contact lookup. You can always dial 911
without pressing Option first.
Dialing by contact name
You can look up contacts quickly by entering just a few letters of a
contact's name or phone number directly from your Today screen.
Before you can dial a call by contact name, you must create some
contacts (see Adding a contact on page 55) or import them by
synchronizing (see Synchronizing contacts and other info on
page 28).
1. Go to your Today screen (see Accessing your Today screen on
page 33).
Before You Begin[!]
Make sure your phone
is on (see Turning
your phone on and
off on page 11) and
that you're inside a
coverage area.
Tip
To see a contact's
address, company,
and other details,
highlight the name
and press Center.
Tip
To start another
Contacts search, press
Backspace to delete
letters you've entered.
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38 Using Your Treo 700w Smartphone
CHAPTER 3
2. Using the keyboard, begin entering one
of the following for the contact you want
to call:
First name (JOH for John)
Last name (SMI for Smith)
First initial, a space, and then last initial
(J S for John Smith)
First name and last name
(JOH SMI for John Smith)
Phone number (you don't need to press
Option to access the number keys)
For example, entering SM finds both Smilla Anderson and John
Smith. Entering SM A finds only Smilla Anderson.
3. Select the number you want to dial.
4. Press Phone/Send to dial.
Dialing with a speed dial button
Before you can use a speed dial button, you
must create some speed dial entries. See
Defining speed dial buttons on page 49.
You can access your speed dial buttons by
doing any of the following:
Select a speed dial button with the 5-way,
and then press Center.
Tap a speed dial button with the stylus.
Press and hold a Quick Key that you assign
to the speed dial button.
Did You Know
After you look up a
contact, you can
select how you want
to communicate with
that person. Press
and hold Center, and
then select the
communication
method you want
to use.
Did You Know
You can dial an
alternate number for
a contact with a
speed dial entry.
Highlight the speed
dial button, press and
hold Center, and then
select a number from
the shortcut menu.
Tip
You can customize
the default speed dial
buttons. See Editing
a speed dial button
on page 51.
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Using Your Treo 700w Smartphone 39
Making calls CHAPTER 3
To see more speed dial buttons, highlight the picture speed dial area
and press Right or Left repeatedly, or highlight the text speed dial area
and press Up, Down, Right, or Left.
Dialing by company name
1. Press Start and select Contacts.
2. Press Menu and select View By >
Company.
3. Press Phone/Send to go to your Today
screen.
4. Using the keyboard, begin entering the
first few letters of the company name.
5. Select the number you want to dial.
6. Press Phone/Send to dial.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in text,
email, or multimedia messages.
1. Use the 5-way to highlight the phone
number you want to dial in the web page
or text message.
2. Press Center to open the Dial dialog box.
3. Press Phone/Send to dial.
Tip
You can hide your
speed dial buttons on
your Today Screen
and still use your
Quick Keys to call a
speed dial number.
Tip
If you can't dial a
phone number
directly from a web
page or a message,
then highlight the
number, press and
hold Center, and
select Copy. Open the
Dial Pad, and then
press and hold Center
to Paste. Press Phone/
Send to dial.
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40 Using Your Treo 700w Smartphone
CHAPTER 3
Redialing a recently called number
To dial the last number you called:
Go to your Today screen, and then press
and hold Phone/Send .
To select from your most recently
dialed numbers: Go to your Today
screen, press Phone/Send , highlight
the number or contact name you want to
call, and then press Phone/Send to dial.
To select from a chronological list of
calls: Go to your Today screen, press
Phone/Send , and then select Call Log.
Highlight the number you want to call, and
then press Call to dial.
Dialing using the onscreen Dial Pad
1. Go to your Today screen.
2. Press Phone/Send and then select
Dial Pad from the menu.
3. Tap the onscreen Dial Pad to enter the
number.
4. Press Phone/Send to dial.
Tip
You can also access
the Call Log and Dial
Pad from the Today
screen by pressing
Menu and selecting
Call Log or Dial Pad.
Did You Know
You can paste
numbers directly into
the Dial Pad. Copy a
number from another
application, switch to
Dial Pad, and then
press and hold Center
to paste the number.
Tip
Make sure a number is
not highlighted before
you press Phone/
Send. If you press
Phone/Send while a
number is
highlighted, your
device will dial the
number.
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Using Your Treo 700w Smartphone 41
Receiving calls CHAPTER 3
Receiving calls
To receive calls, your phone must be on. This is different from using
your smartphone in Flight mode (see Turning Wireless Services On/
Off on page 181).
To answer a call, do one of the following:
Press Phone/Send .
Press Answer .
If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, do one of the following:
Press Power/End .
Press Menu and select Ignore.
To silence the ringer while your smartphone is ringing:
Press the Volume button or any key on your smartphone except
Phone/Send, Power/End, or the 5-way.
To immediately silence all system sounds including the ringer, slide
the ringer switch to Sound Mode Off .
When you silence the ringer, you can either answer the call or let it ring
through to voicemail.
Tip
See a picture of the
person calling you!
Learn how to assign a
caller ID picture in
Assigning a picture
and ringtone ID to a
contact on page 160.
Did You Know
You can also ignore a
call and send a text
message. Press Menu
and select Ignore with
text message.
Tip
If music is playing
when a call arrives,
the smartphone rings
softly. You can answer
the phone as you
normally would. The
audio pauses during
your call.
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42 Using Your Treo 700w Smartphone
CHAPTER 3
Using voicemail
Setting up voicemail
1. Go to your Today screen.
2. Press and hold 1 on the keyboard to dial
Verizon Wireless's voicemail system.
3. Follow the voice prompts to set up
your voicemail.
Voicemail notification
When you have a new voicemail message, a
notification screen appears. To hear your
message now, press Listen . To retrieve
your message later, press Dismiss .
When you have unretrieved voicemail
messages, a Voicemail icon appears at
the top of your screen.
Retrieving voicemail messages
1. Go to your Today screen.
2. Press and hold 1 on the keyboard to dial Verizon Wireless's
voicemail system.
3. Enter your voicemail password using the keyboard, or press Extra
Digits if you defined this option (see Creating a speed dial
button on page 49 for details).
4. Select Play to listen to your messages.
Did You Know
When a Voicemail
icon appears at the
top of the screen,
you can tap this icon
to retrieve your
voicemail.
Tip
You do not need to
press Option to enter
numbers, *, or #
while on an active
call.
Tip
If you have trouble
accessing a
voicemail system, try
changing the Dialpad
tone setting. See
Selecting your call
settings on
page 161.
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Using Your Treo 700w Smartphone 43
Managing active calls CHAPTER 3
Managing active calls
When you make or receive a call, the active call info appears on your
Today screen.
During a call, you can do any of the following:
Put the call on hold: Press Hold . To take the call off hold.
Press Off Hold .
Use the built-in speakerphone: Press Menu and select
Speakerphone. To return to the earpiece, press Menu again and
select Speakerphone off.
Mute the microphone so you can't be heard: Press Menu
and select Mute. To turn the microphone back on, press Menu
again and select Cancel Mute.
Switch to another application: Press Start and select the
application.
Tip
When a call lasts
longer than one
minute, the screen
turns off. Press any
key, except Power/
End, to wake up the
screen.
Did You Know
You can send and
receive text messages
during a call. This is a
great way to stay
connected with
colleagues during a
long call.
Current duration of call
Caller's name and number
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44 Using Your Treo 700w Smartphone
CHAPTER 3
Ending a call
Do one of the following:
Press Power/End. .
Press the headset button (if the headset is attached).
Returning to an active call from another application
You can use many other applications on your smartphone while holding
a phone conversation, including the organizer and SMS features. You
cannot browse the web or send and receive email or MMS messages
while on a voice call.
From any application, press Phone/Send to return to your Today
screen.
Saving phone numbers
After you complete a call, you are prompted to add the number if it is
not already in your Contacts list.
To create a new contact for this number, select Create New Contact.
To add this number to an existing contact, select Copy and Add, and
then select a contact name.
To decline adding the number, press Dismiss .
To permanently disable the Add Contact prompt, select Don't show
this again.
Tip
You can also save
contact info from
other applications,
such as Messaging.
Tip
If an incoming call
uses caller ID
blocking, you do not
see the Add Contact
prompt.
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Using Your Treo 700w Smartphone 45
Managing active calls CHAPTER 3
If you don't add a number right away, follow these steps to add it later:
1. Go to the Call Log (see Redialing a recently called number on
page 40).
2. Highlight the number you want to save.
3. Press and hold Center to open the shortcut menu, and then select
Save to Contacts.
4. Enter the information for the entry.
5. Press OK .
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46 Using Your Treo 700w Smartphone
CHAPTER 3
More ways to manage calls
Your Treo 700w smartphone offers many advanced telephone features,
including call waiting, three-way calling, and call forwarding.
Making a second call
You can make a second call while your first call is still active. When you
dial a second number, the first call is automatically placed on hold.
To dial a second number, use any of the methods described in Making
calls on page 37). If you're dialing by contact name or with the
keyboard, you must first use the 5-way to select the Dial Lookup field.
When two calls are active, your Today screen includes two call status
sections, each representing one of the calls.
Answering a second call (call waiting)
When you're on a call and you receive a
second call, the call waiting notification
appears. You can do any of the following:
Place the current call on hold and
answer the new call: Press Answer
or Phone/Send .
Send the new call to voicemail: Press
Menu and select Ignore.
Send the new caller a text message:
Press Menu and select Ignore with text message.
Hang up both calls: Press Power/End .
Did You Know
When the second call
is outgoing, you can
conference the two
calls, but you cannot
swap between them.
When the second call
is incoming, you can
swap between the
two calls, but you
cannot conference
them.
When two calls are
active and you press
Power/End, you hang
up both calls. To
return to the first call,
wait for the person on
the second call to
hang up.
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Using Your Treo 700w Smartphone 47
More ways to manage calls CHAPTER 3
Making a conference call
When the second call is outgoing, you can join two calls in a conference
session. Additional charges may apply and minutes in your mobile
account may be deducted for each active call. Please contact Verizon
Wireless for more information.
1. Put the first call on hold, and then place a
second call.
2. Press Conference ; this joins the two
active calls in a conference.
3. When you're done, press End
Conference ; this ends the second
call and returns you to the first call. If
you're ready to hang up both calls, press
Power/End instead.
Forwarding calls
You can forward calls to another phone number. Please check with
Verizon Wireless about availability and pricing of forwarded calls;
additional charges may apply.
1. Go to your Today screen.
2. Dial *72 followed by the number where you want to forward your
calls. For example: *72 415-555-1234.
3. Press Phone/Send to dial.
4. When you're ready to turn off call forwarding, dial *73, and then
press Phone/Send .
Tip
If *72 and *73 do
not turn call
forwarding on and
off, please contact
Verizon Wireless to
obtain the forwarding
codes for your area.
After you turn on call
forwarding, call your
smartphone to
confirm that call
forwarding is active.
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48 Using Your Treo 700w Smartphone
CHAPTER 3
Viewing minutes usage
1. Go to the Call Log (see Redialing a recently called number on
page 40).
2. Press Menu and select Call Timers to view voice minutes or
Data Log to view data minutes.
3. (Optional) To reset the counters to zero, select Reset.
4. Press OK .
Tip
Keep in mind that your
billing statement may
vary slightly from the
information you see
onscreen. Usage is
charged based on
your calling plan, and
calling plans vary.
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Using Your Treo 700w Smartphone 49
Defining speed dial buttons CHAPTER 3
Defining speed dial buttons
Your smartphone lets you create both picture and text speed dial
buttons.
Creating a speed dial button
You can create up to 20 picture buttons and 50 text buttons.
1. Go to your Today screen.
2. Press Menu and select New
Speed Dial.
3. Do one of the following:
Select Link to contact, select the contact
you want to link to this button, and then
select the number you want to dial with
this button.
Select Label and enter a name for this
button, and then select Number and
enter the phone number you want to dial with this button.
4. (Optional) Enter a Quick Key. When the Today screen is showing,
you can press and hold the Quick Key to instantly dial this number
5. If this button is linked to a contact entry with a picture, select either
Text Speed Dial or Picture Speed Dial to indicate which type of
button you want to create.
Tip
To add a special
ringtone, assign a
ringtone to the
contact associated
with the speed dial
button, and then link
the speed dial button
to that contact.
Tip
Quick Keys can be
letters or numbers,
but you can't use both
the letter and number
for the same key. For
example, the
voicemail Quick Key is
1. The letter
equivalent for that key
is E, so you cannot
assign E as a Quick
Key to another speed
dial button.
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50 Using Your Treo 700w Smartphone
CHAPTER 3
6. (Optional) Select the Advanced tab and set
any of the following options:
Extra Digits: Defines additional
numbers to dial, such as a password or
extension. In addition to numbers, you
can enter the following symbols: star
(*) and pound (#). To enter a one
second pause, enter a comma (,).
Dial extra digits automatically:
Dials predefined Extra Digits
immediately after dialing the phone
number. If you do not check this box, you need to press Extra
Digits to dial these digits.
Show voice mail buttons: Displays the voicemail playback
controls after you dial this speed dial number. When this option
is checked, you can enter numbers below each control to tailor
the controls to your voicemail system.
Plays the previous message.
Saves the current message.
Plays the current message.
Deletes the current message.
Repeats the current message.
Plays the next message.
7. P r e s s O K .
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Using Your Treo 700w Smartphone 51
Defining speed dial buttons CHAPTER 3
Editing a speed dial button
1. Go to your Today screen.
2. Highlight the speed dial button you want to edit.
3. Press and hold Center to open the shortcut menu, and then select
Edit Speed Dial.
4. Make the desired changes.
5. Press OK .
Deleting a speed dial button
1. Go to your Today screen.
2. Highlight the speed dial button you want to delete.
3. Press and hold Center to open the shortcut menu, and then select
Edit Speed Dial.
4. Press Delete .
5. Select Yes to confirm deletion.
Arranging your speed dial buttons
1. Go to your Today screen.
2. Press Menu and select Speed Dial
Options.
3. Highlight the button you want to move.
4. Press Option + Left or Right to
move the button in that direction.
Tip
The playback controls
for the Verizon
Wireless Voicemail
speed dial button are
already set up for the
Verizon Wireless
voicemail system.
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52 Using Your Treo 700w Smartphone
CHAPTER 3
Using a phone headset
You can connect a phone headset for hands-free operation. If you need
to use your smartphone while driving and this is permitted in your area,
we recommend using a phone headset or a hands-free car kit (sold
separately).
The headset button is context sensitive and it performs different actions
based on the situation. You can press the headset button to perform any
of the following tasks:
Answer an incoming call
Answer a call waiting call
Hang up all calls
Tip
To transfer a call
from a wired headset
to a Bluetooth
headset that is within
range and with which
you've previously set
up a partnership
(Bluetooth headset
required, sold
separately), unplug
the wired headset
and press the button
on the Bluetooth
headset. To return to
the handset or a
wired headset during
a call, press Menu
and select Cancel
Bluetooth.
Did You Know
If you have both a
compatible
Bluetooth headset
and car kit, the one
you connected to
your smartphone last
becomes the active
device.
Microphone
Speaker
Headset button
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Using Your Treo 700w Smartphone 53
Using a phone headset CHAPTER 3
Headset specifications
Your smartphone works with headsets that have a 2.5mm, 3-pin
connector. When in doubt, ask the third-party headset manufacturer if
the product is compatible with Palm Treo 700w smartphones. If you
hear a headset buzz or poor microphone performance, your headset
may be incompatible with your smartphone.
Your Treo 700w smartphone is also compatible with many headsets and
car kits enabled with Bluetooth wireless technology version 1.1 or 1.2.
Please note, however, that you cannot use a Bluetooth headset to listen
to MP3 files on your smartphone.
For a list of compatible hands-free devices with Bluetooth wireless
technology, go to: www.palm.com/mytreo700wVerizon.
To learn how to set up and connect to Bluetooth devices, see
Connecting to devices with Bluetoothfi wireless technology on
page 97.
Tip
You can use the
headset that came
with your
smartphone or
compatible third-
party headsets.
Did You Know
To hear stereo
through the jack (such
as music), you need
to use a stereo
adapter or other
accessory (sold
separately). For info
on compatible audio
accessories, visit
www.palm.com/
mytreo700wVerizon.
Tip
The headset designed
for Treo 180/270/300
smartphones is not
compatible with the
Palm Treo 700w
smartphone.
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54 Using Your Treo 700w Smartphone
CHAPTER 3
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55
CHAPTER 4
Staying Organized
Contacts
Adding a contact
1. Press Start and select Contacts.
2. Press New .
3. Use the 5-way navigator to move between
fields as you enter information.
4. To add a caller ID picture that displays
when that person calls, select Picture,
and then select Camera and take a
picture, or select an existing picture from
the Thumbnail screen.
5. To assign the entry to one or more
categories, select Categories and then check the categories under
which you want this entry to appear.
6. To add a note to an entry, select the Notes tab.
7. To assign a ringtone to the entry, select Ring tone and select a tone.
8. After you enter all the information, press OK .
Before You Begin[!]
If you have many
contacts to enter, it's
best to enter them in
Microsoft Outlook on
your computer and
then sync. See
Synchronizing
contacts and
other info on
page 28 for details.
Tip
You can also open
Contacts from your
Today screen. Press
Menu and select
Contacts.
Tip
Be sure to enter
mobile numbers and
email addresses in the
correct fields.
Otherwise the
Messaging
application can't find
this info when you
address a message
and the Calendar
application can't find
your contacts to invite
them to meetings.
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56 Using Your Treo 700w Smartphone
CHAPTER 4
Viewing or changing contact information
1. In the Contacts list (name view), begin entering one of the following
for the contact you want to view or edit:
First name
Last name
Phone number
2. Select the entry you want to open.
3. Press Menu and select Edit.
4. Make changes to the entry as necessary.
5. Press OK .
Deleting a contact
1. In the Contacts list, highlight the contact you want to delete.
2. Press Menu and select Delete Contact.
3. Select Yes.
Customizing Contacts
1. Go to the Contacts list.
2. Press Menu and select Options.
3. Set any of the following options:
Show alphabetical index: Displays the alphabetical index at
the top of the Contacts list. You can use this index to find a
contact.
Show contact names only: Lets you fit more names on the
Contacts list by hiding everything but the contact's name.
Area code: Sets the default area code for new contact entries.
4. Press OK .
Tip
In the Contacts list,
press Up and Down to
move to the previous
or next contact.
Did You Know
You can find a contact
by company name.
Press Menu and select
View By > Company.
Select a company
name to see the
contacts who work
there.
Tip
To view a particular
group of contacts,
press Menu, select
Filter, and then select
the category you want
to view.
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Using Your Treo 700w Smartphone 57
Calendar CHAPTER 4
Calendar
Displaying your calendar
1. Press Start and select Calendar.
2. Press Menu and select View.
3. Select one of the following views:
Agenda: Shows your daily schedule in list format. Upcoming
appointments are bold, past appointments are dimmed.
Day: Shows your daily schedule in day-planner format.
Week: Shows your schedule for an entire week.
Month: Shows your schedule for a whole month.
A morning appointment.
An afternoon appointment.
There are both morning and evening appointments.
An all day event.
Ye a r : Shows a calendar for a 6-month period.
4. Use the 5-way to move to another day, week, month, or year (based
on the current view).
Before You Begin[!]
If you have several
appointments to
enter, it's most
efficient to enter them
in Microsoft Outlook
on your computer
and then synchronize
your smartphone
with your computer.
For more information,
see Synchronizing
contacts and
other info on
page 28.
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58 Using Your Treo 700w Smartphone
CHAPTER 4
Creating an appointment
1. Press Start and select Calendar.
2. Press Menu and select New
Appointment.
3. Enter a Subject (description) and a
Location.
4. Select Starts and select the starting date
and time.
5. Select Ends and select the ending date
and time.
6. Press OK .
Creating an untimed event
An untimed event, such as a birthday, anniversary, or vacation does not
occur at a particular time. These events appear as banners at the top of
your calendar; they don't occupy blocks of time.
1. Press Start and select Calendar.
2. Press Menu and select New
Appointment.
3. Enter a Subject (description).
4. Select the starting and ending dates.
5. Select All Day, and then select Yes.
6. Press OK .
Tip
To pencil in an
appointment, open
the appointment,
select Status, and then
select Tentative.
Did You Know
An untimed event can
last longer than a day.
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Calendar CHAPTER 4
Scheduling a repeating appointment
1. Create an appointment or untimed event, and then select it.
2. Press Edit .
3. Select Occurs, and then select a repeat pattern. To create a repeat
pattern, select Edit pattern and follow the onscreen instructions.
4. Press OK .
Adding an alarm reminder to an event
1. Create an event, and then select it.
2. Press Edit .
3. Select Reminder, and then select Remind Me.
4. Enter the number of minutes, hours, days, or weeks before
the event you would like to receive the alarm.
5. Press OK .
Tip
To enter a birthday or
an anniversary, create
an untimed event that
repeats every year.
Tip
You can also add an
alarm when you
create the event.
Type of time units
Number of time units
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60 Using Your Treo 700w Smartphone
CHAPTER 4
Sending a meeting request
You can email meeting invitations to contacts who use Outlook or
Outlook Mobile.
1. Create an event, and then select it.
2. Press Edit .
3. Select Attendees, and then select the name of the contact you want
to invite. To invite other attendees, select Add and select the names.
4. Press OK .
The next time you synchronize, the meeting request is sent to the
attendees. When attendees accept your meeting request, the meeting is
automatically added to their schedules. When you receive their
response, your calendar is updated as well.
Marking an event as sensitive
If other people have access to your Outlook calendar on your computer
and you don't want them to see an appointment, you can mark that
appointment as private to hide it from other Outlook users.
1. Create an event, and then select it.
2. Press Edit .
3. Select Sensitivity, and then select one of the following:
Private: Displays the event on your smartphone and on your
computer. Meeting attendees or recipients see Please treat this
as Private near the top of an open appointment. If you sync with
Exchange Server, other users who can access your folders can't
see your private events, they see private events as unavailable
time slots.
Before You Begin[!]
Create contact entries
with email addresses
for the people you
want to invite to a
meeting. You can't
access contact entries
without email
addresses from your
calendar.
Tip
If you don't see an
option on the screen,
press Down to scroll
to other options. For
example, when
editing an event, you
don't see the
Sensitivity option
until you scroll toward
the bottom of the
entry.
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Using Your Treo 700w Smartphone 61
Calendar CHAPTER 4
Personal: Displays the event on your smartphone and on your
computer. Meeting attendees or recipients see Please treat this
as Personal near the top of an open appointment.
Confidential: Displays the event on your smartphone and on
your computer. Meeting attendees or recipients see Please treat
this as Confidential near the top of an open appointment.
4. Press OK .
Organizing your schedule
Use categories to view different types of events.
1. Create an event, and then select it.
2. Press Edit .
3. Select Category, and then check the
categories which apply to this event. To
add a new category, press New ,
enter the category name, and then press
OK .
4. Press OK two more times.
5. After you assign events to categories,
press Menu and select Filter.
6. Select the type of events you want to view.
Deleting an event
1. Highlight the event you want to delete.
2. Press Menu and select Delete Appointment.
3. Select Yes.
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CHAPTER 4
Customizing Calendar
1. Press Menu and select Options.
2. On the General tab, set any of the
following options:
1st day of week: Sets Sunday or
Monday as the first day of the week
for all Calendar views.
Week view: Sets whether five, six, or
seven days appear in Week View.
Show half hour slots: Sets whether
time slots appear in one hour or half-
hour increments in Day View and Week View.
Show week numbers: Sets whether week numbers (1 52)
appear in Week View.
3. Select the Appointments tab and set any
of the following options:
Set reminders for new items: Sets
whether a reminder is automatically
added to new events and how long
before the event the reminder appears.
You can override this setting for
individual events.
Tip
Not all icons appear in
all Calendar views.
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Using Your Treo 700w Smartphone 63
Calendar CHAPTER 4
Show icons: Sets which icons appear next to events.
The event has a reminder.
The event repeats in a specified pattern.
The event has a note attached.
A location has been assigned to the event.
The event is a meeting.
The event is marked private.
Send meeting requests via: Sets the Messaging method used
to send meeting requests: email, MMS, or SMS.
4. Press OK .
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64 Using Your Treo 700w Smartphone
CHAPTER 4
Tasks
You can use Tasks to remind you of tasks you need to complete and to
keep a record of completed tasks.
Adding a task
1. Press Start and select Programs.
2. Select Tasks .
3. Press New .
4. Enter a description of the task as the Subject.
5. Set any of the following:
Priority: Sets the priority level for this
task. Later you can arrange your tasks
based on the importance of each task.
Status: Indicates whether the task is
now completed.
Starts: Specifies when the task
begins.
Due: Sets the due date for the task.
Occurs: Indicates if the task repeats
at regular intervals and how often it
repeats.
Reminder: Sets an alarm for this task and indicates when you
want to be reminded.
Categories: Assigns the task to one or more categories.
Sensitivity: Marks this task as Normal, Personal, Private, or
Confidential.
Notes: Lets you enter additional text for the task.
6. Press OK .
Tip
You can also add a
task by selecting the
Tasks entry bar at the
top of the screen.
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Tasks CHAPTER 4
Checking off a task
1. Select the task you want to check off.
2. Press Edit .
3. Select Status and select Completed.
4. Press OK .
Organizing your tasks
1. In the Tasks list, press Menu and
select Filter.
2. Select which tasks you want to view: All Tasks, Recently Viewed,
No Categories, Active Tasks, Completed Tasks, or a specific
category, such as Business or Personal.
3. Press Menu and select Sort By.
4. Select the sort method: Status, Priority, Subject, Start Date, or
Due Date.
Tip
You can also mark a
task complete by
tapping the check box
next to the task on the
Tasks list.
Did You Know
Overdue tasks appear
in red.
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CHAPTER 4
Deleting a task
1. Highlight the task you want to delete.
2. Press Menu and select Delete Task.
3. Select Yes.
Customizing Tasks
1. Go to the Tasks list.
2. Press Menu and select Options.
3. Set any of the following options:
Set reminders for new items: Automatically adds a reminder
to new tasks. The default reminder is set to 8:00 on the morning
the task is due. You can override this setting for individual tasks.
Show start and due dates: Displays task start and due dates in
the Tasks list.
Show Tasks entry bar: Displays the Tasks entry bar at the top
of the Tasks list.
4. Press OK .
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Using Your Treo 700w Smartphone 67
Notes CHAPTER 4
Notes
Notes are a great way to capture thoughts, questions, and meeting
notes on your Palm Treo 700w smartphone.
Creating a note
1. Press Start and select Programs.
2. Select Notes .
3. Press New .
4. Do one of the following:
Type the text with the keyboard.
Write the text with the stylus.
Draw a sketch with the stylus,
crossing at least three ruled lines.
5. Press OK .
Recording a voice note
You can create a new voice note or add a recording to an existing note.
1. Press Start and select Programs.
2. Select Notes .
3. To add a recording to a note, open the
note you want to add the recording to. To
create a new voice note, skip this step.
4. Press Menu and select View
Recording Toolbar.
5. Select to begin recording.
Tip
To quickly create a
recording, press the
Side button. When
you hear the beep,
begin your recording.
Release the button
when you are
finisheDd.
Did You Know
You can add several
voice notes within a
single note.
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68 Using Your Treo 700w Smartphone
CHAPTER 4
6. Speak into your smartphone's microphone or hold it close to
another sound source.
7. When you finish recording, select to stop recording. A Recording
icon appears in the note or note list, depending on where you
recorded the note.
8. Press OK .
Creating a note from a template
1. Go to the Notes list.
2. Select the Show list in the upper-left, and then select Templates.
3. Open the template you want to use.
4. Enter the information.
5. Press OK .
6. Rename the note and move it to the appropriate folder. See
Organizing your notes on page 68 for details.
Organizing your notes
You can rename your notes, move notes to another folder, and move
notes between your smartphone and an expansion (storage) card.
1. Go to the Notes list and highlight a note you want to move.
2. Press Menu and select Rename/Move.
3. Select Name, and then enter a new name for the note.
4. Select Folder, and then select the folder you want to store the note.
5. Select Location, and then select Main memory or Storage Card.
6. Press OK .
Tip
To play a recording,
select the voice note
in the Notes list or
open the note
containing the
recording and select
the Recording icon.
Tip
To create a new
template, open the
note you want to save
as a template. Press
Menu and select
Rename/Move. Select
Name, and then enter
a name for the
template. Select the
Show list, and then
select Template.
Press OK.
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Notes CHAPTER 4
7. Select the Show list in the upper-left, and then select the folder you
want to view.
8. Select the Sort By list in the upper-right, and then select whether
you want to sort your notes by Name, Date, Size, or Type.
Deleting a note
1. Go to the Notes list and highlight the note you want to delete.
2. Press Menu and select Delete.
3. Select Yes.
Customizing Notes
1. Go to the Notes list.
2. Press Menu and select Options.
3. Set any of the following options:
Default mode: Sets the default entry mode to Writing or
Ty p i n g .
Default template: Sets the default template for new notes.
Save to: Sets the default location where new notes are stored.
Record button action: Sets whether the Side button opens the
Notes application or stays in the current application.
4. Press OK .
Tip
To create a new folder,
go to the Notes list,
select the Show list in
the upper-left, and
then select Add/
Delete. Select New,
enter a name for
the folder, and then
press OK.
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CHAPTER 4
Calculator
You can use Calculator for basic arithmetic
calculations, such as addition, subtraction,
multiplication, and division.
Performing calculations
1. Press Start and select Programs.
2. Select Calculator .
3. Enter numbers and perform calculations,
including the following:
Clears the last digit in a multi-digit
entry.
Clears the current calculation or the displayed number.
Calculates the reciprocal of a number.
Calculates percentage.
Calculates the square root of a number.
Switches a number between negative and positive.
Using the Calculator memory
To store a number, select the box to the left of the entry box. An M
appears in the box.
To add the displayed number to the number stored in memory,
select .
To display the number stored in memory, select .
To clear the memory, select .
Tip
You can tap the
screen or use the
keyboard to input
numbers.
Did You Know
When you store a
number in memory, it
replaces the one that
is currently stored.
Tip
To paste a number
you copied in another
application, press
Edit and select Paste.
To copy a number,
press Edit and select
Copy. You can paste
the copied number in
another application.
Tip
For more advanced
calculations, use
Excel Mobile. See
Excel Mobile on
page 128 for details.
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71
CHAPTER 5
Staying in Touch
Sending and receiving messages
and email
You can use the Messaging application to exchange email, brief text
messages (SMS), and multimedia messages (MMS) with other mobile
devices and email addresses that support these forms of messaging.
You can also exchange instant messages (IM) with MSN Pocket. Before
you use your smartphone to send or receive messages, consult Verizon
Wireless for pricing and availability of email, text, multimedia, and IM
messaging services.
Creating and sending a text message
Each text message can hold up to 160 characters. To save time, you can
select from predefined My Text phrases, such as Call me or On my
way. You can add your own My Text phrases, and if you prefer, you can
enter the full message text too.
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see Text Messages in the title bar.
4. Press New .
Before You Begin[!]
Make sure your
phone is on (see
Turning your phone
on and off on
page 11) before you
send or receive
messages.
Did You Know
When addressing a
message, you can
enter the first few
numbers of a
contact's mobile
phone number or the
contact's first and last
initials separated by
a space.
Tip
To address a mes-
sage to multiple re-
cipients, separate the
addresses with a
semicolon (;). If you
address a single text
or multimedia mes-
sage to three people,
you are billed for
three messages.
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72 Using Your Treo 700w Smartphone
CHAPTER 5
5. Do one of the following to address the
message:
If the recipient's name and mobile
number are in your Contacts list,
press Center, enter the first few letters
of the first or last name, and then
select the name.
If the recipient's name and mobile
number are not in your Contacts list,
enter the full mobile number.
6. Enter your message, or press
Menu , select My Text, and then select a predefined phrase
you want to insert.
7. (Optional) Press Menu and select Spell Check.
8. (Optional) Press Menu and select Message Options. Enter a
callback number and then select OK.
9. Press Send .
Creating and sending a multimedia message
Multimedia messages consist of pictures, videos, text, and sounds
presented as one or more slides. Even if your smartphone does not
include a camera, you can still send, receive, and view pictures and
videos. You can include any of the following items:
Ringtones
MIDI
Did You Know
You can send and
receive text messages
even while you are on
a phone call. This is
easiest when using a
hands-free headset or
the speakerphone.
Tip
Some symbols can't
be used in text
messages. Invalid
characters are
automatically
replaced by the
Messaging
application.
Tip
To add a new My Text
phrase, select Edit My
Text Messages in the
list.
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Using Your Treo 700w Smartphone 73
Sending and receiving messages and email CHAPTER 5
Sound clips
WAV
QCELP
Pictures
JPEG
GIF
BMP
Videos
3GPP2
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see MMS in the title bar.
4. Press New .
5. Do one of the following to address the
message:
If the recipient's name and mobile
number or email address are in your
Contacts list, press Center, select Add
Recipient, enter the first few letters of
the recipient's first or last name, and
then select the recipient's name.
If the recipient's name and mobile
number or email address are not in
your Contacts list, enter the full mobile number or email address.
If you want to upload a picture or video to your Verizon Wireless
PIX Place account, press Center, and then select PixPlace.
Did You Know
A multimedia
message can contain
up to 350KB that
consists of multiple
items (up to 16
slides).
Tip
While creating a
message, select the
arrows at the bottom
of the screen to move
between slides.
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6. Select Subject and enter a title for the message.
7. Select New Slide.
8. Press Center and select one of the following:
Add Picture: Lets you insert a picture. You can take the picture
with the built-in camera or insert an existing picture.
Add Video: Lets you insert a video. You can capture a video
with the built-in camera or insert an existing video clip. If you
insert a video, you cannot add a sound to the same slide; to send
a sound, add another slide to your message.
Add Sound: Lets you record a message, such as a voice caption
for a picture, or insert an existing sound, such as a ringtone. You
can add one sound per slide; to send more than one sound in a
message, add another slide to your message. If you capture a
picture with the built-in camera and save it with a voice caption,
the voice caption does not count as a sound file.
9. Enter a text caption or message for the item you inserted.
10. Select Next and repeat steps 8 9 to add other items in this
message.
11. (Optional) Select Play to view the message as the recipient will
see it.
12 . When you're done creating the message, press OK .
13 . Press Send .
Setting up an email account
You can use your smartphone to access several types of email
accounts. Before you set up your email account on your smartphone,
you must determine which type of account you want to access, as the
steps vary for each of the following account types:
Did You Know
If you are out of a
coverage area or if
your phone is off, your
outgoing messages
go into the Outbox.
When you return to a
coverage area, your
pending messages are
sent automatically
and transferred to the
Sent folder.
Before You Begin[!]
If your email account
requires a VPN
connection to
establish a secure
connection, you must
install a VPN
application on your
smartphone before
you can access
your email. See
Connecting to a
VPN on page 186
for more info.
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Sending and receiving messages and email CHAPTER 5
Exchange Server: Enables you to wirelessly synchronize your email
and other information directly with the information stored on a
Microsoft Exchange 2003 Server.
Wireless Sync: Enables you to use a Verizon Wireless Sync account
to wirelessly synchronize your email and other information with the
information stored on your computer (Verizon Wireless Sync account
required, additional charges may apply).
IMAP or POP: Enables you to send and receive email messages with
a corporate email account or an account that you have with an
Internet service provider (ISP).
Hotmail: Enables you to send and receive email messages with an
MSN Hotmail account. See Using Pocket MSN on page 90 for
information on setting up an MSN Hotmail account.
Setting up an Exchange Server email account
You can use your smartphone to sync directly with Exchange Server.
You may have already set up your Exchange Server email settings when
you installed the ActiveSyncfi desktop software. If you did not set up an
Exchange Server email account, follow the steps in this section to set up
an account now.
1. Press Start and select Programs.
2. Select ActiveSync .
3. Press Menu and select Add Server Source.
4. Enter the Server address, and then press Next .
5. Enter your username, password, and domain.
Tip
If you already set up
an Exchange Server
account, Add Server
Source does not
appear on the menu;
Configure Server
appears on the menu
instead.
Tip
The Exchange Server
settings are case
sensitive. Be sure to
enter uppercase and
lowercase letters
properly.
Tip
Ask your network
administrator if it is
OK to store your
corporate email
password on your
smartphone. You
may need to enter
your password each
time you access your
email for increased
security.
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6. If you want to enter your password each time you access this
account, do not check the Save password box. If you want your
password entered automatically, check this box.
7. (Optional) Select Advanced to set the rules for fixing sync conflicts.
8. Press Next and check the boxes for
the types of information you want to
synchronize with Exchange Server.
9. (Optional) Highlight one of the
information types and select Settings to
change the synchronization settings for
that type of information.
10. Press Finish .
Tip
If you have problems
sending mail, try
entering using the
following settings:
SMTP server:
smtp.vzwmail.net
Username: (9-digit
phone
number)@vzmail.net
Password: (Your
www.vtext.com
password)
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Sending and receiving messages and email CHAPTER 5
Setting up a Wireless Sync email account
Wireless Sync lets you sync your email and other information when
you're away from your computer. To use Wireless Sync, you must first
install the desktop synchronization software that came with your
smartphone, and you must subscribe to Verizon Wireless's Wireless
Sync feature (additional charges may apply).
1. If you haven't already done so, go to
http://www.wirelesssync.vzw.com and follow the onscreen
instructions to do the following:
Create your Wireless Sync account
Indicate which email accounts you want to use with this feature
Install the Wireless Sync desktop software
2. Press Start and select Programs.
3. Select Wireless Sync .
4. Select Sync near the top of the screen.
5. When prompted, scribble on the screen to generate a unique
encryption key for your smartphone. Continue scribbling until the
progress bar fills and synchronization continues.
6. When the First Synchronization dialog box appears, do one of the
following based on the type of email account you set up:
Corporate email or Both: Select Refresh.
Internet email: Select Merge.
7. When the Authentication dialog box appears, enter the password
for your Wireless Sync account.
Before You Begin[!]
Make sure your phone
is on (see Turning
your phone on and
off on page 11).
Tip
By default, wireless
synchronization
occurs whenever
information changes
in Outlook. To
customize your
Wireless Sync
settings, select Setup
at the bottom of the
screen, and then
select Push/
ReadySync.
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Setting up an IMAP or POP email account
You can send and receive email messages with an email account that
you have with an Internet service provider (ISP), an email account that
you access using a VPN server connection (such as a work account), or
any other IMAP (Internet Message Access Protocol) or POP email
account.
1. Go to your Today screen.
2. Press Messaging .
3. Press Menu and select Tools > New Account.
4. Enter the email address that you want to set up, and then press
Next .
5. Wait until the Status box displays Completed, and then press
Next .
6. Enter your name, username, and password.
7. If you want to enter your password each time you access this
account, do not check the Save password box. If you want your
password entered automatically, check this box.
8. Press Next .
9. Select the Account type list, and then select the protocol for this
account.
Before You Begin[!]
Work with your
system administrator
to gather the
following info:
Account type (POP3
or IMAP)
Mail server name
for receiving mail
Mail server name
for sending mail
Your username and
password
Port number (if
required by server)
Any special security
requirements
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10. Enter a name for this account, and then press Next .
11. Enter the name of the Incoming mail and
Outgoing mail servers and the Domain.
12. (Optional) Select Options to select
download settings for this account.
13. Press Finish .
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Creating and sending an email message
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see the email account you want to use in the
title bar.
4. Press New .
5. Do one of the following to address the
message:
If the recipient's name and email
address are in your Contacts list,
enter the first few letters of the
recipient's first or last name, and then
select the recipient's name.
If the recipient's name and email
address are not in your Contacts list,
enter the full phone number or email
address.
6. Select Subject and enter a title for the message.
7. Enter your message, or press Menu , select My Text, and then
select a predefined phrase you want to insert.
8. (Optional) Do any of the following:
Press Menu and select Insert. Select the type of item you
want to attach, and then select the file or record a voice note.
Press Menu and select Spell Check.
Press Menu and select Message Options. Select the Priority
list, select a setting for the message, and then press OK .
9. Press Send .
Tip
Not ready to send
that message yet
You can save it
without sending it.
While creating a
message, press
Menu and select Save
to Drafts. To access
the draft, select the
Show list in the
upper-left, and then
select Drafts.
Did You Know
You can also access
the Messaging
application from the
Start menu.
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Using an online address book
Many email servers, including servers running Exchange Server, can
verify names with an online address book, also called a directory
service. After you create and enable an email account, Messaging
checks your contact list and then the directory service to verify names
that you enter in the To, Cc, and Bcc fields.
1. In the message list, press Menu and select Tools > Options.
2. Select the Address tab.
3. Select the address book you want to check for email addresses, and
then select Add.
4. Enter the name of the Directory service.
5. Enter the Server name.
6. If your server requires authentication, check the box, and then enter
your username and password.
7. (Optional) Check the Check name against this server box to enable
this directory service.
8. Select OK.
Receiving text and multimedia messages
When your phone is on and in a wireless coverage area, you
automatically receive new text messages. For multimedia messages,
you can set your smartphone to automatically download new messages
or to notify you that messages are ready to download. You can also
set your smartphone to notify you when a new text or multimedia
message arrives.
Before You Begin[!]
Ask your network
administrator for the
name of the directory
service and the server,
and whether
authentication is
required to access an
online address book.
Tip
To delete a directory
service, highlight it,
press and hold Center,
and select Delete.
Tip
When you sync your
Outlook E-mail
account, disable your
online address books
to avoid errors. Press
Menu and select Tools
> Options. Select
Address and uncheck
the Check name
against this server
box.
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The new message notification may include any of the following options:
View: Opens the message so you can view its full contents.
Download: Downloads the rest of the message from the server.
Reply: Opens a message addressed to the sender's phone number.
Dismiss: Closes the notification and puts the message in your Inbox.
Menu: Opens a menu where you can select other options.
Viewing/playing a multimedia message
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see MMS in the title bar.
4. From the Inbox, select the message you
want to view.
5. If you're viewing the message for the first
time, playback begins automatically.
Otherwise, select an item to play.
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6. Do any of the following:
Go the previous or next slide: Tap Previous or Next .
Pause or resume playback: Tap Pause or Play .
Save the item that is playing: Press Menu and
select Save.
Go to the top of the message: Press Menu and select
Message Overview.
Reply to the message: Press Menu and select Reply or
Reply All.
Call the sender: Press Menu and select Call Sender.
Save the message as a template for other messages: Press
Menu and select Save to Template.
7. P r e s s O K .
Synchronizing your default email account
To send and receive messages for your default email account, simply
synchronize your smartphone with your computer. See Setting the
synchronization schedule on page 148 for details. During
synchronization, new messages are copied to your smartphone's Inbox,
and messages in the smartphone's Outbox are sent.
Synchronizing your other email accounts
To send and receive email messages for additional email accounts, such
as an Internet Service Provider (ISP) account or an account that you
access using a VPN server connection (typically a work account), follow
these steps:
1. Go to your Today screen.
2. Press Messaging .
Tip
Your computer must
be connected to the
Internet when you
sync your email.
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3. Press Left until you see the account you want to download in the
title bar.
4. Press Menu and select Send/Receive to synchronize your
smartphone with your email server.
Receiving attachments
1. Select the attachment (below the subject) to mark it for download.
2. Synchronize the email account that contains the message as
described in the previous sections.
3. Select the attachment to open it.
If you have an Outlook E-mail account and want to download
attachments automatically, do the following:
1. Press Start and select Programs.
2. Select ActiveSync .
3. Press Menu and select Options.
4. Select E-mail, and then select Settings.
5. Check the Include file attachments box.
6. Press OK .
To automatically download attachments from an IMAP4 email account
(typically an ISP account) or an account that you access using a VPN
server connection (typically a work account), do the following:
1. Go to your Today screen.
2. Press Messaging .
3. Press Menu and select Tools > Options.
4. On the Accounts tab, select the IMAP4 account name.
Did You Know
By default, email
messages you send
are saved in the Sent
folder. If you want to
save memory on your
smartphone, you can
turn this option off. In
the Messaging list,
press Menu and
select Tools >
Options. Select
Message, and then
uncheck the Keep
copies of sent items
in Sent folder box.
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Sending and receiving messages and email CHAPTER 5
5. Press Next until you reach Server information, and then select
Options.
6. Press Next twice, and then select Get full copy of messages and
When getting full copy, get attachments.
Using links in messages
When you receive a text message that contains a telephone number,
email address, or URL, you can dial the number, send an email
message, or go to the web page immediately. Your smartphone
automatically opens the appropriate application from the link.
1. Select a message in the list.
2. Select the phone number, email address, or URL (appears as
underlined blue text).
Forwarding a message
1. Open the message you want to forward.
2. Press Menu and select Forward.
3. Address the message and enter any text you want to add.
4. Press Send .
Did You Know
Embedded images
and objects cannot be
received as
attachments, unless
you have an IMAP4
email account with
TNEF disabled. Note
that TNEF must be
enabled to receive
meeting requests.
Tip
To store attachments
on an expansion card,
press Menu, select
Tools > Options. Select
Storage and then
check the Store
attachments on a
storage card box.
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Managing your messages
The status icons that appear next to each message in the Inbox and
Outbox indicate the following:
An unread text message.
An unread message with pictures or videos.
An unread message with sound.
A read text message.
A read message with pictures or videos.
A read message with sound.
An urgent message. This icon appears below the message size on
the right side of the screen.
A message that was delivered (Sent folder only).
You can rearrange the messages in any folder or account.
1. Go to the Messaging account you want to arrange.
2. Select the Sort by list in the upper-right, and then select the sort
method you want to use.
You can delete several messages at once from any folder.
1. Go to the Messaging account you want to delete the
messages from.
2. Highlight the message(s) you want to delete. To select multiple
messages, tap and drag the stylus across the messages.
3. Press Menu and select Delete.
4. Select Yes to move the items to the Deleted Items folder.
Tip
Unread messages
appear in bold.
Messages you've
read appear in
plain text.
Did You Know
If you are working
offline, messages that
you deleted from the
server are deleted
from your
smartphone the next
time you connect or
according to the
options you selected.
Tip
To permanently
remove messages
from the Deleted
Items folder, press
Menu and select
Tools > Empty
Deleted Items.
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Adding a signature to your messages
You can use a different signature with each Messaging account.
1. Go to the Messaging list.
2. Press Menu and select Tools > Options.
3. On the Accounts tab, select Signatures.
4. Select the account you want to create a
signature for.
5. Check the box to add this signature to new
messages you create with this account.
6. (Optional) Check the box to add this
signature to messages you reply to or
forward with this account.
7. Select the default signature text and enter
the signature text you want to use.
8. Press OK .
Customizing your Messaging settings
1. Go to the Messaging list.
2. Press Menu and select Tools >
Options.
3. Select the Message tab and set any of the
following options:
When replying to e-mail, include
body: Indicates if the body of a
message you received appears in your
response to that message.
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Keep copies of sent items in Sent folder: Indicates if
messages you send are stored in the Sent folder.
After deleting or moving a message: Specifies what you
want to appear after you delete or move a text or email message.
4. Select the Address tab and set any of the following options:
In Contacts, get e-mail addresses
from: Indicates whether you want to
check Contacts in addition to any
directory services for email addresses.
Verify names using these address
books: Indicates which directory
services you want to check for email
addresses.
Add: Lets you add directory services
to the list of address books.
5. Select the Storage tab and set any of the
following options:
Store attachments on storage
card: Indicates whether you want to
automatically store email attachments
on an expansion card.
Empty deleted items: Indicates
whether you want to automatically
empty the Deleted folder, and when
you want this to occur.
6. Press OK .
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Customizing your multimedia messaging settings
1. Go to the Messaging list.
2. Press Menu and select Tools >
Options.
3. On the Accounts tab, select MMS.
4. Set any of the following options:
Automatically Collect Messages:
Indicates if you want to automatically
receive multimedia messages.
Confirm Message Deletion:
Indicates if you want deletion
confirmation messages to appear.
Customizing your text messaging settings
1. Press OK .
2. Go to the Messaging list.
3. Press Menu and select Tools >
Options.
4. On the Accounts tab, select Text
Messages.
5. If you want to receive a notification when
your text messages are delivered, check
this box.
6. Press OK .
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Using Pocket MSN
Pocket MSN provides quick access to the following:
MSN Hotmail: Lets you read, write, send, and delete email. You can
also manage your Hotmail folders.
MSN Messenger Contacts list: Lets you see who's online and
exchange instant messages (IM). Subscribe to status updates for
selected contacts so you're notified when they're online.
Options: Lets you customize your Pocket MSN experience.
Signing in to Pocket MSN
1. Press Start and select Pocket MSN.
2. Select MSN Mobile Home.
3. Select Sign in.
4. Enter the email address and password
for your Passport account or your
Hotmail account.
To create a Passport (IM) account, go
to www.passport.com.
To create a Hotmail account, go to
www.hotmail.com.
Before You Begin[!]
You must subscribe
to data services from
Verizon Wireless.
Did You Know
You can add Pocket
MSN to your Today
screen. See
Selecting which
items appear on your
Today screen on
page 158 for details.
Tip
When you set up a
Pocket MSN Hotmail
account, you can
access that account in
the Messaging
application. To access
your instant
messages, use the
MSN application or
the MSN plug-in on
the Today screen.
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Browsing the web CHAPTER 5
Browsing the web
Internet Explorer Mobile provides quick and easy access to web pages.
You can view most sites you use on your computer, including those
with security and advanced features, such as JavaScript and frames. To
browse the web, you must subscribe to data services from Verizon
Wireless.
Viewing a web page
By default, Internet Explorer Mobile scales web page content to fit your
smartphone screen so that you can view most of the information
without scrolling left or right.
1. Make sure your phone is on (see
Turning your phone on and off on
page 11).
2. Press Start and select Internet
Explorer.
3. Highlight the address line, enter the
address of the web page you want to
view, and then press Center.
4. Press Menu , select View, and then
select any of the following:
One Column: Arranges web pages into one column that is as
wide as the screen, so that you don't have to scroll horizontally.
Default: Maintains a layout similar to what you see on a desktop
computer, but it makes items smaller and arranges the content
so that you can see most of it without scrolling horizontally.
Desktop: Keeps the same layout and size as on a desktop
computer, which requires both horizontal and vertical scrolling.
Did You Know
You can also start a
web search from your
Today screen by
selecting the Google
Lookup field, entering
the item you want to
find, and then
pressing Center.
Tip
To return to a recently
viewed page, select
the address line list,
and then select the
web address.
Tip
If you browse to a
secure web page, the
Lock icon in the
address line appears
closed instead of
open.
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Full Screen: Hides the status and navigation areas and fills the
entire screen with the web page. To exit full screen mode, press
, or tap and hold anywhere on the screen and uncheck
Full Screen.
Show Pictures: Shows or hides pictures on web pages. Hiding
pictures speeds up the time it takes to load pages.
5. Do any of the following:
To view the previous page, press Back .
To refresh the page with the latest content from the Internet,
press Menu and select Refresh.
To scroll through the page in One Column View or Default View,
press Up or Down . In Desktop View, press Up , Down ,
Left , or Right to scroll in all directions.
To follow a link to another web page, press Up or Down to
highlight the link, and then press Center to go to the selected
page. You can also tap the link on the screen with your stylus.
To adjust the size of the text on web pages, press Menu ,
select Zoom, and then select the size you want.
To view a web page's properties, press Menu and select
Tools > Properties.
6. Press OK to close Internet Explorer Mobile.
Did You Know
You can send email
from a web page.
Email addresses
appear as links on
web pages. After you
configure an email
application on your
smartphone, you can
select an email link to
create a message to
that address.
Tip
To send a link, press
Menu and select Tools
> Send Link via E-
mail. Select the
Messaging account
you want to use to
send the link.
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Browsing the web CHAPTER 5
Creating a favorite
Favorites let you bookmark a web page so that you can instantly access
it without entering the web address.
1. Go to the page you want to mark as
a favorite.
2. Press Menu and select Add to
Favorites.
3. (Optional) Select Name and enter a
different description.
4. (Optional) Select the folder where you
want to create the favorite.
5. Select Add.
Viewing a favorite
1. Press Start and select Internet Explorer.
2. Press Favorites .
3. Select the page you want to view in the list.
Tip
Create the folders
where you want to
store your favorites
first. Once you create a
favorite, you can't
move it to another